Viser plus haut. Allez plus loin. Rêver plus grand

- Provide expert guidance and support for our SNOW Platform, ensuring alignment with company goals and industry best practices.

- Collaborate with stakeholders to understand the need and translate into technical specification.

- Configure and customize the ServiceNow Platform, especially ITOM, to meet specific business needs, ensuring a seamless integration with existing or new processes.

- Develop automated workflows and scripts to enhance operational efficiency, reduce manual efforts, automate key processes > focus discovery.

- Ensure compliance with ITIL, ITOM, ITSM and CMDB

- Minimum of 2 years of experience in ServiceNow ITOM

- Minimum of 2 years of experience in ServiceNow CMDB

- Strong understanding of ServiceNow architecture, development, and best practice on ITOM

- Experience with ServiceNow ITSM, ITOM Discovery, CMDB, ServiceMapping

- Good experience with Windows/Linux, SQL and Database technologies

- CIS Discovery, CIS Service Mapping, and CMDB Certification required.